|We want you to
feel comfortable purchasing with us ...
To make an cancellation, simply e-mail us at Ruginternational@aol.com
an e-mail Authorization cancellation is needed to cancel any pending or shipped orders.
Any order Cancelled must be placed by e-mail within 7 business days & must have an e-mail Cancellation confirmation Authorization required to cancel any pending or placed orders.
All Items cancelled must be refused If Delivered for Full Refund or returned unopened within 7 business Days for Refund Less S&H.
All Items must be returned back via Freight Delivery w/ Tracking with Signature Required (UPS , Fedex, & DHL.etc) to original sticker address only, to receive credit Refund less Shipping & Handling.
Tracking number after shippment back must be provided to us by e-mail.
Items must be unopened, new, unused, undamaged in original packing in new saleble conditon. & must be shipped back to sticker address only. Shipping and handling charges cannot be refunded when returning items.
If Item ordered is placed & No Cancellation authorization e-mail is Confirmed & Items are delivered, Shipped & Signed for. No Credit shall be given without prior approval.
All placed orders online receipt or packing slip dated within 7 Business days is required for all cancellations.
Some items cannot be returned if opened.
All returns or exchanges — will be needed to return to manufacturer.
Contact Us by e-mail
For round-the-clock assistance, e-mail Customer Care at:
e-mail Customer Care:
Available 24 hours a day, 7 days a week.
|Copyright © 2018 Rug International, LLC. | Cancellation Policy|